1. Introduction

This is our Privacy Policy. It explains how we collect and process data received from you through our website and mobile app. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

If you have any comments about this Privacy Policy, please email us at info@hedgeaccountancy.com.

2. Who We Are

Under the Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), we are required to provide you with the following information as the data controller:

• Company Name: Hedge Accountancy Ltd (Registered in England, Company Reg. No. 14932310)

• Address: Quad, One Lexicon, High Street, Bracknell, UK RG12 1DG

• Status: ACCA Licensed Firm

• Partner: Hassan Hayat (FCCA) – ACCA UK Practice Certificate Holder

3. What We May Collect

We may collect and process the following data about you:

• Information submitted through forms or surveys on our site

• Records of correspondence between you and us

• Details of transactions carried out through our site

• Information about your visits to our site and resources accessed

• Technical data (e.g., IP address, browser type, operating system) for system administration and analytics

Under GDPR, we ensure that your personal data is processed lawfully, fairly, and transparently. We will only process your personal data where at least one of the following legal bases applies:

• You have given consent

• Processing is necessary for a contract

• Processing is required for legal compliance

• Processing is necessary to protect vital interests

• Processing is carried out in the public interest

• Processing is necessary for legitimate interests (unless overridden by your rights)

4. Cookies

We use cookies in accordance with UK and EU Cookie Laws.

Cookies are small files stored on your device that help us improve your experience. Some cookies expire when you close your browser, while others remain for future visits.

We use cookies for:

Essential Session Management

• Maintaining secure login sessions

• Recognizing returning users

• Monitoring site usage and capacity

Functionality

• Customizing content and layout

Performance & Analytics

• Collecting statistical data to improve site performance

You can disable cookies through your browser settings. However, doing so may affect website functionality.

5. How We Use Your Data

We use your information to:

• Present website content effectively

• Provide requested products and services

• Fulfill contractual obligations

• Enable interactive features

• Inform you about charges and services

• Send marketing communications (with your consent)

Marketing Preferences

• Existing customers: contacted about similar services

• New users: contacted only with consent

To opt out, email: info@hedgeaccountancy.com

You may also request deletion of your data at any time. However, this may limit our ability to provide services.

6. Where We Store Your Data

Your data may be transferred and stored outside the European Economic Area (EEA).

By submitting your data, you agree to this transfer. We take all reasonable steps to ensure your data is secure.

• Payments are encrypted

• Passwords must be kept confidential

• Absolute security cannot be guaranteed

We retain your data only as long as necessary and conduct regular reviews. Data will be deleted when no longer required.

7. Disclosing Your Information

We may disclose your data:

• If we sell our business

• Within our group companies

• To comply with legal obligations

• To protect rights, safety, or property

• To prevent fraud or credit risks

We may also use reviews/testimonials for marketing purposes.

All third parties are required to handle your data securely and in compliance with GDPR.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Request data transfer (data portability)

• Be informed about data processing

• Restrict processing

• Object to processing

• Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@hedgeaccountancy.com

9. Links to Other Sites

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices.

We recommend reviewing their privacy policies before submitting any personal data.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and may also be communicated via email or app notifications.

11. Automated Decision-Making and Profiling

11.1 Your Rights

If automated decisions significantly affect you, you have the right to:

• Request human intervention

• Express your views

• Obtain an explanation

11.2 Exceptions

These rights do not apply if:

• The decision is necessary for a contract

• It is legally authorized

• You have given explicit consent

11.3 Profiling Safeguards

We ensure:

• Transparency about profiling

• Use of appropriate statistical methods

• Measures to minimize errors

• Protection against discrimination

12. Dispute Resolution

• We aim to resolve disputes through good faith negotiation

• If unresolved, mediation may be proposed before legal action